I can’t say enough good things about my experience! My son went there to have a watch sized to fit him as well as replace the battery. When they found out his wife is in the Army, they refused to charge him for their services and thanked his wife for her service! So, based on that alone, when I needed to have my wedding ring and another ring sized smaller, I decided to give them a try. I also wanted to have a ring that had belonged to my Mom, who passed away 22 years ago, repaired - a sapphire had fallen out and I could tell that some of the prongs were in bad shape. In looking at my Mom’s ring, they were very honest about how much work was needed and gave me all the options available to me. They realized how much the ring means to me and came up with the best prices and solutions possible to fix it. I will not go anywhere else from now on based on this one experience!! They have gained a customer for life!!