Hear From Our Happy Customers

Frankie Williams

Frankie Williams

9 months agoBroken Arrow

Google
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***UPDATE*** I like to provide an update on the interaction below. The Director of Stores Nate, contacted me to inquire about my review. Nate understood my frustration and explained to me the mishap of the information I was provided and worked to make it right. Nate and the team found a solution and provided a resolution that worked. I was completed satisfied and customer service was exemplary in taking care of the situation. Nate even delivered the purchase to me at my Home (which was something he did not have to do) but was definitely appreciated. Nate and the team have restored my faith in customer appreciation and customer service. I have always recommended J David Jewelry to anyone who would listen, and I will continue to that now and in the future. Thank you Frankie Hello, I want to first start off by stating that the staff member who assisted me was exceptional and the hospitality was great. The reason for my rating is not Regarding the Ownership or staff. It is strictly regarding their Black Friday Diamond Stud Event. According to their Facebook page and Website, this was an event where you set an appointment to reserve your pair of diamond earrings. I went to jdavidjewelry.com to set an appointment for Saturday at 10 am at their Brookside location. I was told on the website someone will get back to me to confirm my appointment. On Friday 11/29/2024 I received a text message from number 877-343-4378 asking which earrings I wanted and which location was convenient for me (I selected the 1/4 cwt. and the Brookside location). The response back was "Your 1/4 cwt. Diamond Studs are reserved at our Broken Arrow store. To finalize, reply with the time I'd like to "pick them up" Friday 11/29: 10 AM-6PM or Saturday 11/30 10 AM-5PM. I chose Saturday 11/30 at 2 PM. I arrived to the Broken Arrow location 10 minutes early 1:50 (mind you I live in Owasso, thats why I selected the Brookside location). The sales associate could not find me in the system. I had to show her the text message. Then she told me they were out of stock and they can order them for me to arrive Friday 12/6/2024. I felt like I could have just walked in, saw the diamond stud event and placed an order or called and placed an order. The purpose of setting the appointment was useless as it did not secure the diamond studs as I was told in the text message I received that it would. My time is very important to me and a simple text message letting me know they were out of stock would have been a nice gesture. Great People Great Jewelry This was one that didn't work out in my favor when I did everything I was advised to do, to pick up a very nice pair of diamond stud earrings.

Chrissie Cleghorn

Chrissie Cleghorn

Edited 8 months agoBroken Arrow

Google
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Have a wedding ring, and diamond earrings from J David and they always provide excellent service and a beautiful selection of jewelry. Highly recommend!

Chrissie Cleghorn

Chrissie Cleghorn

Edited 8 months agoBroken Arrow

Google
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Have a wedding ring, and diamond earrings from J David and they always provide excellent service and a beautiful selection of jewelry. Highly recommend!

Scott Phipps

Scott Phipps

a week agoBroken Arrow

Google
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My wife’s ring is beautiful again!! Excellent people with awesome service! A very pleasant experience…now they are cleaning her other rings for her …thank you.

Emily Cinnamon

Emily Cinnamon

2 weeks agoBroken Arrow

Google
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Went to get my friends ring cleaned for her wedding day and left with a beautiful bracelet as well. Everyone here is so friendly & helpful. I highly recommend!!

Sue Howbert

Sue Howbert

2 weeks agoBroken Arrow

Google
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Gia was great. What a beautiful place. Will be coming back.

Kym B.

Kym B.

a month agoSouth Tulsa

Google
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I came to JDavid to resize my great grandmothers ring. Such a beautiful heirloom and precious to me. From the second I walked into the store I was greeted with smiles and felt so cared for. Kinsley is so sweet and kind! She took such good care of me, and I can’t even begin to describe how wonderful, kind and talented Scott is! He’s the talented jeweler who did such a beautiful job on my ring. They are so warm and sweet. I will definitely be coming back for any future jewelry needs!!!

Nate Howard

Nate Howard

Edited 2 weeks agoBrookside

Google
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J David Jewelry did an absolutely amazing job creating a custom necklace for my fiancé. My mom and I wanted to surprise her with something meaningful, so we used the diamond from my mother’s original wedding ring. Alex and the team went above and beyond to bring our vision to life. The necklace turned out more beautiful than we could have imagined — it perfectly showcases the diamond and carries so much sentimental value. My fiancé was blown away when she saw it, and it’s a piece she will cherish forever. From start to finish, the service was exceptional. Alex kept us updated, listened to every detail, and made the entire process smooth and enjoyable. It’s rare to find a jeweler who combines such artistry with genuine care for their customers. I’m so grateful to J David Jewelry for helping us create such a meaningful and stunning gift. Highly recommend them to anyone looking for custom jewelry done with excellence!

Marty Hutton

Marty Hutton

3 weeks agoBrookside

Google
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I had some earrings repaired. Beautiful work and attention to detail. Great service too!