Kim and the team at J David took great care of me and my engagement ring when my center stone was loose. They were able to reinforce the prongs so I wouldn't lose the diamond. I picked the ring up today and it looks fantastic - as sparkly as the day I received it. Thank you! 5/9/25 Update - I lost a small stone on the side of my ring and Kendall, Nate, and the team took great care of me! Thank you!